Effective Date: 09/21/2025
Welcome to Moons And Crystals! By accessing and using our website www.moonsandcrystals.com (the "Site"), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the Site.
If you do not agree with any of these terms, please do not use our Site.
By using this Site, you accept and agree to these Terms and Conditions and our Privacy Policy. If you do not agree with these terms, you should immediately stop using the Site.
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:
We make every effort to provide accurate descriptions of products, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of product information, including prices, descriptions, and availability. All items are subject to availability, and we reserve the right to modify or discontinue any product at any time without prior notice.
By placing an order through the Site, you are making an offer to purchase the products you have selected. All orders are subject to acceptance by us, and we reserve the right to reject any order at our discretion. Once an order is placed, you will receive an order confirmation email, but this does not constitute an acceptance of your order.
Payment must be made at the time of purchase. We accept various forms of payment, including credit/debit cards and other payment methods. You agree to provide current, complete, and accurate purchase and account information.
All prices on the Site are listed in USD. We reserve the right to adjust prices for products at any time. Shipping costs will be calculated at checkout based on your delivery location.
While we strive to ensure timely delivery, shipping times may vary depending on your location, the availability of items, and any issues beyond our control (e.g., weather, carrier delays). We are not liable for delays in shipping or delivery.
Our return and exchange policy is available on our website. Please review it before making a purchase. By completing a transaction, you agree to the terms of our return and exchange policy.
All content on this Site, including text, graphics, logos, images, audio clips, and software, is the property of Moons And Crystals or its content suppliers and is protected by international copyright and trademark laws. You may not use any content from this Site for commercial purposes without prior written consent from Moons And Crystals.
In order to use certain features of the Site, you may need to create an account. You agree to provide accurate, current, and complete information during the account creation process. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.
To the fullest extent permitted by applicable law, Moons And Crystals and its affiliates, employees, agents, and partners shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any product purchased from the Site, even if we have been advised of the possibility of such damages. Our liability to you is limited to the amount you have paid for the product in question.
You agree to indemnify, defend, and hold harmless Moons And Crystals, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the Site or violation of these Terms and Conditions.
Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information as outlined in the Privacy Policy.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. Your continued use of the Site after such changes constitutes your acceptance of the new Terms and Conditions.
These Terms and Conditions are governed by and construed in accordance with the laws of United States of America/Texas, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Texas for any disputes arising out of or related to these Terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Moons And Crystals
Email: support@moonsandcrystals.com
Effective Date: 09/21/2025
At Moons & Crystals, we want you to be completely satisfied with your purchase. If you are not satisfied, we are happy to help guide you through our return and exchange process. Please read our Return Policy below for details.
We offer returns on most items within [30] days of the date you received your order. To qualify for a return:
To initiate a return, please follow these steps:
If you'd like to exchange an item for a different size, color, or product, please contact us within 30 days of receiving your order. We’ll guide you through the exchange process and ensure the new item is shipped out to you.
Once we receive the returned item(s) and confirm that they meet our return conditions, we will process your refund. Please allow [7-10] business days for the refund to be credited back to your original payment method. Shipping costs are non-refundable, unless the return is due to a mistake made on our part (e.g., incorrect item shipped or defective product).
If you receive a defective or incorrect item, we will cover the return shipping costs and send a replacement item as soon as possible.
If your order arrives damaged or defective, please contact us immediately at support@moonsandcrystals.com. We will ask for photos of the damaged item(s) to help us process your return or exchange. You will not be responsible for return shipping costs in this case.
The following items are non-returnable:
If you have any questions or concerns about your order or need assistance with the return process, please contact us:
Moons And Crystals
Email: support@moonsandcrystals.com
Moons and Crystals